Deskripsi Pekerjaan:

• Efficiently handle document processing tasks, including drafting, editing, and formatting documents
• Prepare and issue proposals, reports, invoices, and other business-related documents
• Manage the onboarding process for new clients, ensuring a smooth transition and a positive client experience
• Respond promptly and professionally to customer inquiries via email or phone-call, or virtual meetings.
• Provide accurate and helpful information to address client questions and concerns.
• Maintaining records, and balancing delivery/payment
• Preparing weekly updates for both internal and external clients
• Maintaining social media accounts and inquiries
• Managing project paperwork

Kualifikasi:

• Proficient in written and spoken English (ability to read and write Chinese is a plus)
• Prior Experience in Insurance (a huge plus)
• Highly organized with the ability to manage documents and information effectively
• Detail-oriented with a strong emphasis on accuracy
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Customer-focused attitude with the ability to handle customer inquiries and concerns in a professional manner.
• Excellent communication skills

Additional Information:

• This position may require occasional overtime or flexibility in working hours to meet business needs.
• Training will be provided for company-specific processes and systems