Deskripsi Pekerjaan:

1. Program Oversight and Execution:

o Oversee the execution of all programs across different divisions, ensuring alignment with company goals.

o Monitor the progress of division-led initiatives and intervene when necessary to keep projects on track.

o Ensure consistent program delivery across all divisions, adhering to timelines and budgets.

2. Inter-Divisional Coordination:

o Facilitate collaboration between divisions to ensure smooth execution of cross-functional programs.

o Serve as the central point of contact for resolving inter-divisional issues and bottlenecks.

o Coordinate resources and schedules to optimize the execution of multiple programs simultaneously.

3. Performance Monitoring and Reporting:

o Establish performance metrics for each program and monitor progress against these KPIs.

o Provide regular updates to senior management on the status of programs, highlighting successes and addressing any issues.

o Generate detailed reports that summarize program outcomes and provide recommendations for future improvements.

4. Resource Management:

o Ensure that resources (personnel, budget, technology) are effectively allocated and utilized across all programs.

o Balance resource demands between divisions to prevent overextension and ensure optimal program execution.

5. Risk and Issue Management:

o Identify potential risks and issues that could impact program execution and develop mitigation strategies.

o Monitor and manage risks across all divisions, ensuring timely resolution to avoid disruptions.

6. Process Standardization and Improvement:

o Develop and implement standardized processes and best practices for program management across divisions.

o Continuously review and refine these processes to improve efficiency and effectiveness.

o Lead initiatives to streamline program execution and reduce redundancies.

7. Stakeholder Communication:

o Maintain clear and consistent communication with division heads, ensuring transparency and alignment on program objectives.

o Serve as a liaison between divisions and senior management, facilitating communication and decision-making.

Kualifikasi:

-) Merupakan lulusan Sarjana atau Magister jurusan Manajemen Bisnis, Administrasi Bisnis, dan Teknik Industri

-) Memiliki pengalaman sebagai Business Process di level Manager Minimal 5 Tahun

-) Memiliki kemampuan analisis yang baik dan identifikasi yang baik

-) Memahami SOP dan Work Instruction yang dijalankan perusahaan dan terbiasa mengidentifikasi serta mengevaluasi SOP & WI tersebut

-) Terbiasa memberikan pelatihan kepada para User terkait Business Process yang akan dijalankan

-) Cepat beradaptasi, memiliki atitude yang baik dan mampu berkomunikasi yang baik dengan seluruh lini yang ada di perusahaan

-) Paham akan SLA (Service Level Agreement) & RCM (Risk Control Matrix Management)

-) Dapat melakukan identifikasi, evaluasi, dan problem solving apabila ada SLA & RCM yang tidak dijalankan

-) Memiliki sertifikat Six Sigma dan PDCA