Deskripsi Pekerjaan:

• Oversee all Bar operations, including recruitment, onboarding, disciplinary procedures, staff appraisals, and training.
• Delegate duties to staff based on expected business levels, such as events, private parties, and public holidays.
• Ensure teamwork, training, and synergy between front and back of house staff through proper communication.
• Conduct regular staff meetings and training sessions to maintain high standards of service and knowledge.
• Ensure adherence to and implementation of health and safety policies at all times.
• Educate and train staff on safe work habits and proper procedures in case of dangerous or unsafe situations.
• Enforce processes to run an effective and efficient bar and coffee program while maintaining the highest standards of drink quality.
• Work with the Head of Beverage to purchase and produce top-quality beverages, create seasonal menus, and maintain recipes, pictures, and specifications.
• Monitor and manage inventory, including spirit ordering, coffee ordering, and beverage cost control.
• Ensure proper storage procedures, equipment maintenance, sanitation, hygiene, and overall cleanliness to meet company and local standards.
• Conduct regular quality checks and audits to ensure compliance with company policies and standards.
• Ensure excellent customer service and satisfaction by maintaining high standards of drink quality and presentation.
• Address and resolve any customer complaints or issues promptly and effectively.
• Assist in budgeting and financial planning for bar operations.
• Monitor and manage expenses to ensure profitability and cost-effectiveness.
• Work closely with other departments, such as marketing and events, to coordinate and support special events and promotions.
• Maintain open lines of communication with senior management to align bar operations with overall business goals and strategies.

Kualifikasi:

• Open for local candidates.
• Oversee the operations of 3 bars (2 bars until rooftop opens) and manage a team of approximately 10 to 12 bartenders and baristas.
• Minimum of three years’ experience working in a similar business, with consistent and stable experience.
• Proven experience as an inspiring leader and operational Senior Bartender/Bar Manager.
• Passion, creativity and willing to bring the team up together.
• Experienced in managing labour, purchasing, vendors, and quality control while achieving revenue results.
• Well-versed and timely email etiquette as well as good written and verbal communication.
• Experienced in training, leading, executive production and beverage experiences from high volume to slow and intimate.
• Strong organisational and time management skills.
• Ability to work under pressure and in a fast-paced environment.
• Up-to-date with the latest industry trends and customer preferences.
• Energetic, hands-on, and motivated.
• Ability to handle difficult situations with tact and diplomacy.
• Strong work ethic and a willingness to lead by example.
• Ability to collaborate effectively with other team members and departments.