Deskripsi Pekerjaan:

JOB SUMMARY

The Group HR Operations Manager will oversee and manage the HR operations across multiple hotel properties under the corporate/holding company. This role involves standardizing HR processes, ensuring compliance, and implementing HR strategies that support the business goals of each property. The Group HR Operations Manager will work closely with the HR teams at each hotel to ensure consistency and efficiency in HR practices.

JOB RESPONSIBILITY

Operational Oversight: 

• Supervise and coordinate HR operations across all hotel properties, ensuring alignment with corporate objectives.
• Develop, implement and ensure standardized HR policies, procedures, and practices across all properties.
• Maintain and optimize HR information systems for efficiency and accuracy.
• Maintan and ensure all employee data completeness in hardcopy and store in system
• Use HR data to generate insights and inform decision-making.
• Maintain accurate and confidential employee records
• Track and report on HR metrics, such as turnover rates, employee dashboards, employee’s leave, employee attendance and all employee information.

Compensation & Benefits:

• Oversee the administration of compensation, benefits, and reward programs across properties.
• Manage payroll and ensure that employees are compensated fairly, correct and allign with corporate objectives acorss all properties
• Oversee the administration of employee benefits programs, including health insurance, retirement plans, and other perks.
• Oversee and ensuring all hiring, contract extension, promotion are allign with company budget

Policy & Compliance:

• Ensure all properties comply with local labor laws and corporate policies.
• Develop, update, and enforce HR policies and procedures across the group.

Industrial Relation:

• Develop and implement industrial relations strategies in alignment with organizational goals.
• Advise management on labor relations policies and procedures.
• Lead negotiations with labor unions to develop collective bargaining agreements.
• Prepare and present proposals for labor contracts and ensure agreements are reached amicably
• Address and resolve employee grievances and disputes through mediation, arbitration, or other dispute resolution methods.
• Represent the company in labor disputes, hearings, and arbitration sessions.
• Foster positive relationships between employees and management.
• Serve as a liaison between the company and labor unions (if any).
• Communicate effectively with employees and union representatives (if any) to address concerns and provide information

Leadership:

• Provide guidance and support to HR Managers at each property, fostering a collaborative and high-performing HR network.

Other :

• Lead or participate in special HR projects, such as diversity initiatives, organizational restructuring, or cultural transformation programs.
• Perform other duties as may be assigned

Kualifikasi:

• Bachelor Degree in Management, Business Administration, Human Resources, Commerce and Hospitality
• Minimum 5-8 year of HR experiences , with at least 4 years in HR Manager roles and preferably in hospitality industry
• Strong knowledge of HR practices and local labor laws.
• Ability to develop and implement HR strategies.
• Proficient in HRIS and other HR-related software.
• Good in excell and data driven
• Understanding and familiar with tax -pph21 calculation
• Strong negotiation and mediation skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• Proven leadership and management abilities.
• Skills in mediating and resolving workplace conflicts and employee grievances.