Deskripsi Pekerjaan:

A restaurant supervisor plays a key role in managing the daily operations of a restaurant and ensuring a high level of service.

• Address and resolve customer complaints or issues to ensure a positive dining experience.
• Oversee service standards and ensure that staff adhere to them.
• Ensure smooth daily operations, including opening and closing procedures.
• Monitor inventory levels, place orders for supplies, and manage stock to minimize waste and ensure availability of necessary items.
• Ensure compliance with health, safety, and sanitation regulations.
• Implement marketing strategies and promotions to attract and retain customers.
• Collect and analyze customer feedback to improve services and offerings.
• Monitor food preparation and presentation to maintain high standards.
• Ensure that the restaurant’s environment is clean and well-maintained.

Kualifikasi:

• Minimum 3 years of experience in F&B, beach club and/or resort experience is preferred.
• Strong leadership skills to effectively manage and motivate a team.
• Excellent verbal and written communication skills for interacting with staff, customers, and vendors.
• Ability to quickly address and resolve issues that arise during daily operations.
• Strong organizational skills to handle multiple tasks and responsibilities simultaneously.
• Proficiency in VHP system is preferred.