Deskripsi Pekerjaan:

At Genero, we're dedicated to elevating customer satisfaction by continually crafting innovative formulas and producing top-tier products, all meticulously crafted to meet GMP standards.

Embark on an #ExcitingJourney with us, where a supportive environment propels your growth, empowering each of us to lead purposeful and successful lives.

Do you embrace your love and passion for the following activities?

• Conduct CRM activities, including providing information about ongoing promotions and responding to customer inquiries or complaints on various e-commerce platforms to facilitate customer interaction.
• Support live streaming processes with the aim of promoting products in an engaging, communicative, persuasive, and informative manner, ensuring customers gain product knowledge and driving sales.
• Analyze traffic related to product listings on e-commerce platforms to support the evaluation of product and channel performance in the marketplace.
• Maintain good relationships with various internal and external parties to ensure smooth operations.
• Handle administrative tasks related to sales from live streaming to assist in operational efficiency.
• Monitor data accuracy (pricing, promotions, design) and update information on e-commerce platforms to ensure smooth operations.
• Assist in providing data for the analysis of live streaming performance and CRM activities to facilitate regular analysis.

Kualifikasi:

Does it match your criteria?

• Final year student in Marketing Communication, Marketing Management, or Public Relations.
• Experience in Social Media Marketing or Live Streaming is a plus.
• Good knowledge of social media platforms (TikTok & Instagram).
• Proficient in Microsoft Office.