Deskripsi Pekerjaan:

1. Regular training of performance, negotiation skill, compliance, new function and so on
2. Special training when have new regulation, strategy and so on
3. Analyze daily performance of agents/ TL and give improvement reaction plan of low performance
4. Find issue in collection team and solve it with shortest time
5. Communicate with other department, know about product knowledge and change, then give update to team
6. Other task given by leaders

Kualifikasi:

1. Have experience in collection industry, at least 3 years
2. Have experience of hold training with big team and small scope both
3. Fluent in English, being able to speak Chinese will be preferred
4. Good at making PPT and other training materials
5. Ability of cross-departmental communication
6. Fast learner to learn new skill and new function
7. Logical thinking, self-discipline, can contribute to work and help to improve the performance and compliance
8. Responsible and target oriented
9. Know well and have deep understanding of OJK regulation