Deskripsi Pekerjaan:

Join the Labelbox.id family! We're on the lookout for talented individuals to join our team as we revolutionize F&B packaging. Are you a creative mind with a passion for design and a flair for innovation? Dive into a workplace that values your skills and offers a platform for growth. Come join us and become a part of the Labelbox.id success story!

What you will do

• Serve as the main point of contact for clients, addressing inquiries and providing timely updates throughout the production process.
• Develop and maintain strong client relationships to understand their packaging needs and provide tailored solutions.
• Coordinate with internal teams (design, operations, and sales) to ensure production meets client expectations and deadlines
• Monitor production schedules and communicate progress or any potential delays to clients proactively.
• Resolve client concerns and issues related to production promptly and professionally, ensuring high customer satisfaction.

Kualifikasi:

• Minimum high school education or equivalent.
• Strong interpersonal skills with an aptitude for building and maintaining customer relationships.
• Excellent problem-solving abilities and a customer-centric mindset.
• Strong communication, negotiation, and interpersonal skills.
• Experience in customer service roles, especially within the packaging or manufacturing industry, would be preferred.
• Excellent in Microsoft office (Excel, Word, Powerpoint) or Google Workspace (Sheet,Docs,Slides)