Deskripsi Pekerjaan:

• Developing and maintaining long-term relationships with clients, understanding their goals, objectives, and business challenges.
• Serving as the primary point of contact for clients, providing prompt and professional communication.
• Conducting regular meetings, presentations, and check-ins with clients to assess satisfaction, address issues, and gather feedback.
• Anticipating client needs, identifying account growth opportunities, and providing strategic recommendations.
• Overseeing and developing the Account Executive staff under you.
• Providing guidance, direction, and motivation to the team to achieve set targets.
• Performing routine performance evaluations, giving constructive feedback, and identifying development opportunities for team members.
• Coordinating with internal departments, including creative, media, and digital teams, to ensure seamless collaboration in delivering quality services to clients.
• Observing and facilitating collaboration between the Account Executive team and other teams in planning and executing integrated campaigns.
• Identifying training needs and development opportunities for the Account Executive team and coordinating relevant training.
• Providing guidance and coaching to team members regarding understanding marketing strategies, improving sales skills, and understanding products/clients.
• Assisting the Account Executive team in overcoming challenges and obstacles that may arise during project implementation.
• Encouraging the team to develop creative and innovative solutions to resolve potential issues.
• Staying current with industry trends, competitive landscapes, and new technologies.
• Attending industry events, conferences, and training sessions to enhance knowledge and skills.

Kualifikasi:

• Proven work experience as an Account Manager / Senior Account Executive / relevant role in Creative Agency (is a must)
• Demonstrated ability to communicate, present, and influence key stakeholders.
• Strong understanding of Budgeting principles and customer service practices.
• Excellent organizational and time-management skills. Excellent negotiation and problem-solving abilities.
• Bachelor’s degree in Business Administration, Sales, or relevant field.